Ideas
New plugin ideas or new features ideas for existed plugins
1
Set a default email address for Cc or Bcc in Helpdesk plugin On review
Current version of Helpdesk plugin allow us to add email addresses to cc and bcc fields when we r...
1
Add the original email .eml file to the attachments selection
Please add the original incoming mail .eml-File to the attachments selection, so it can be used w...
1
Add OpenPGP Encryption for Redmine Helpdesk Plugin
I would like to propose the addition of OpenPGP encryption support to the Redmine Helpdesk plugin...
0
Helpdesk plugin: Add "To Address" condition to workflow automation rules to support custom handling of issues based on specific target mail address
We use Office 365 for our Exchange/Outlook communication, and we have tried to setup the Helpdesk...
0
Helpdesk conversation and Notes in issue
Each issue has 4 tabs - History, Notes, Property Changes, Support DiscussionThe History tab con...
0
Help Desk Plugin - Adding "spent time" in the macros
Hi, It would be nice to be able to add the "Spent Time" to the macros that can be used for automa...
0
Helpdesk plugin - Move or copy Notes
If customers send additional information about an issue by e-mail, this is assigned to a ticket a...